Amazing Magnets has a no-hassle return policy. No purchase is complete until you are satisfied. We are confident that upon receipt of your merchandise you will find that it matches your order exactly.
Purchase orders may be cancelled at any time with prior written (and confirmed) notification to Amazing Magnets.
You may return stock magnet purchases for any reason, at any time for the amount paid, provided such purchases were not accompanied with an NCNR agreement. Any transportation charges or other applicable expenses will be deducted from the refund total.
In order for returns to be processed, please request a Return Merchandise Authorization (RMA) number from your sales representative or from Customer Service agent, before returning the package. The RMA number must be clearly written on the outside of the package.
To receive an RMA number, contact Customer Service (firstname.lastname@example.org) or call 512-678-2940
We hope that our Neodymium magnets and our customer service will always meet or exceed your expectations.
*Return policies subject to change without notice. *